Privacy Policy
This Privacy Policy explains how uneeai collects, uses, stores, and protects information when you use the uneeai AI-powered image and video creation platform.
1. Information you provide
- Account details such as your email address, display name, and sign-in settings.
- Prompts, uploads, task settings, generated results, and feedback that you choose to submit.
- Purchase, Credits, and support details needed to operate your account and resolve requests.
- Messages and reports you send through the help and feedback channel.
2. Information collected during use
We collect technical information needed to operate and secure uneeai, such as device and browser details, approximate region, timestamps, task status, error records, and security events. We use technical logs required for platform operation and security, not advertising profiles.
3. Cookies and browser storage
uneeai does not require advertising cookies to provide the service. The web application may use browser localStorage and sessionStorage to remember your language preference, keep an authenticated session, and retain a pending order reference while a checkout flow is completed. You can clear this storage in your browser; doing so may sign you out or remove those preferences.
4. How we use information
- Create and secure your account.
- Run requested generation tasks and show their status and results.
- Process Credits purchases, maintain balances, and prevent payment abuse.
- Provide support, investigate reports, improve reliability, and detect misuse.
- Meet legal obligations and protect the rights, safety, and property of uneeai and its users.
5. Content handling
Submitted material is processed only as needed to provide the requested feature, maintain security, prevent abuse, and resolve support or legal matters. We do not use your private tasks to create advertising profiles. Retention depends on the task, account settings, security needs, and legal requirements.
6. Third-party services and APIs
To provide requested features, uneeai may send limited information to authorized processing services, infrastructure providers, payment processors, and authentication providers, including Google sign-in when you choose it. These services receive only what is needed for their role and must follow applicable confidentiality and security requirements. uneeai does not sell personal information or use it for third-party advertising profiles.
7. Security and retention
We use access controls, encrypted connections, monitoring, and operational safeguards appropriate to the information we handle. No online service can promise absolute security. We keep information only for as long as needed for the purposes described here, account operation, dispute handling, safety, or legal records.
8. Your choices and rights
You may request access, correction, deletion, or a copy of personal information associated with your account, subject to lawful limitations. You may also close your account through account controls or in-platform support. Some records must be retained to complete transactions, prevent abuse, or meet legal obligations.
9. Children
uneeai is for adults. We do not knowingly allow children to create accounts or submit content. If you believe a child has provided information, contact us through the in-platform help and feedback channel so we can review and remove it when appropriate.
10. Policy changes
We may update this Privacy Policy when our practices, features, or legal requirements change. The current version is published on uneeai with its effective date. Material changes may also be shown in the platform.
11. Contact
uneeai is the service provider named in this policy. For privacy questions or requests, email [email protected] or use the help and feedback channel inside uneeai. Include enough account information for us to locate the request, but do not send your password or payment credentials.